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Water & Fire Restoration · 24/7 emergency intake · insurance

The 2am burst pipe gets answered. The insurance job gets captured.

Restoration is won or lost in the first 60 seconds of a panicked call. The system answers every one — nights, storms, job-site hours — qualifies water/fire/mold, captures the insurance details, and pages your on-call tech with the address already typed.

Your line, this week
11:48 PMBurst pipe, 2nd floor, water through ceiling — Maple Stdispatched
12:10 AMInsurance: State Farm, claim not yet filed — capturedqualified
6:30 AMStorm surge: 14 calls in 40 min, zero on holdanswered
9:05 AMAdjuster callback → estimate booked Thu 1pmbooked
57%
of restoration lines we tested after hours went to voicemail
$5–40k
typical emergency job that goes to whoever answers first
14×
call volume spike during a storm event — the system takes them all at once
30s
from web form to callback on your storm-season ads

What the agent asks a water & fire restoration caller

Trained on how your calls actually go — not a generic receptionist script. You approve every question and every answer before it goes live.

The pieces most water & fire restoration companies turn on

Start here

After-Hours Emergency Answering

Nights, weekends, job-site hours. Answers as your company, qualifies, dispatches or books.

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If you run ads

Speed-to-Lead

Every form fill and missed call gets a callback in 30 seconds and an estimate on the calendar.

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Money already paid for

Dead-Lead Reactivation

Re-calls open estimates and past customers, books the ones ready to buy.

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$ system.status --trade restoration
answering 24/7 · speed_to_lead 30s · booking calendar-synced · escalation human on anything unusual · voice minutes billed at cost

Water & Fire Restoration owners ask

Yes. It captures carrier, policy holder, whether a claim is filed, and the adjuster's contact if there is one — then hands the job to your team with all of it in the text. It never quotes coverage or pricing.

It answers every call simultaneously. No hold music, no rollover to voicemail. Every caller gets qualified and either dispatched or booked, and you get a live board of what's coming.

Yes — SMS with the address, category, and the caller's number, plus an optional live transfer for true emergencies.

Other trades

Hear it answer a water & fire restoration call — on your number.

15 minutes. We build the agent for your company before the call.

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