Terms of Service

These Terms of Service (“Terms”) govern your use of the website and services provided by Nex AI Consulting LLC (operating as EagleCallPro) (“EagleCallPro,” “we,” “us”). By accessing our website or using our services, you agree to these Terms.

1. Our services

EagleCallPro provides a 24/7 AI-powered call-answering and message-relay service for restoration and home-service businesses, including call handling, appointment scheduling assistance, and message delivery to your team. Specific features, pricing, and terms of your engagement are described in your service agreement.

2. Fees

Our standard offering is a one-time setup fee and a flat monthly subscription, as quoted to you. Fees are billed in advance and are non-refundable except as expressly stated in a written guarantee provided to you. We may change fees with prior notice.

3. Your responsibilities

• Provide accurate business information and keep it up to date.
• Use the service only for lawful business purposes and in compliance with all applicable laws, including telemarketing, call-recording, and consumer-protection laws (e.g., TCPA and state equivalents).
• Obtain any consents required for calls or messages made or received on your behalf.

4. Acceptable use

You may not use the service to transmit unlawful, fraudulent, harassing, or infringing content, to send unsolicited communications in violation of law, or to interfere with the operation or security of our systems.

5. Third-party services

Our service relies on third-party providers (including telephony, scheduling, and AI providers). Your use of the service may be subject to those providers’ terms, and we are not responsible for their acts or omissions.

6. No performance guarantee

We do not offer a performance, money-back, or free-month guarantee. Service is provided month to month and may be cancelled in accordance with these terms. Nothing on our website or in any sales conversation creates a refund entitlement unless it is set out in a written agreement signed by us.

7. Disclaimers & limitation of liability

The service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, EagleCallPro is not liable for indirect, incidental, or consequential damages, and our total liability for any claim will not exceed the fees you paid to us in the three months preceding the claim.

8. Termination

Either party may terminate service as described in your service agreement. We may suspend or terminate access if you breach these Terms or use the service unlawfully.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

10. Contact us

Nex AI Consulting LLC (operating as EagleCallPro)
Email: hello@eaglecallpro.com